Hi,    As you have mentioned that you are using SA 4000 you will not be able to upgrade to 7.4R7.   only from 7.4R7 IE 11 browser and windows 8.1 are supported.   regards, SNC ... View more

Hi Raj,   You can download IVE 7.4.RX version from the juniper support site. Please find the below link. http://www.juniper.net/support/downloads/?p=sa4500#sw   Upgrading the Java version on the client computer to Java 7 update 51, older versions of Java Applets used by Juniper's SSL VPN solution may be blocked.  This issue has been resolved  in Secure Access (SA) version 7.1R17, 7.3R9, 7.4R7, 8.0R1 and later versions. The issue was resolved by adding the "permissions" attributes within the manifest file.   If you are not able to upgrade your device to the above mentioned versions, you can also follow the workaround provided on the below link. http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB28704   Regards, Nirmal   ... View more

Hi Raj,   From the Java console log we can see that the IVE version you are running is 7.4R1.IVE supports Windows 8.1 and IE 11 browser only from 7.4R7.    you can refer to supported platform of 7.4R7 on the below link. http://www.juniper.net/techpubs/software/ive/releasenotes/j-sa-sslvpn-7.4r7-supportedplatforms.pdf   Regards, Nirmal ... View more

Hi, You can go to the following location on your windows 8.1 machine to collect the debug log. C:\Users\Public\Juniper Networks\Logging\debuglog.log   regards, SNC ... View more